The Art of Engaging an ISV in Dynamics 365/AX

If you’re managing an ERP system like Microsoft Dynamics 365, chances are you’re working with multiple Independent Software Vendors (ISVs) to extend functionality and meet business needs. While ISVs can be valuable partners, navigating these relationships effectively is key to ensuring smooth implementation, licensing compliance, and long-term success.

Listen in for best practices for engaging with ISVs—before, during, and after selection. Gain a well-rounded perspective from an end-user, ISV, and Microsoft Partner to help you make informed decisions and maximize the value of your ISV partnerships.

Learning Objectives:

• When to Use an ISV & How to Find the Right One – Evaluating business needs and vendor options
• Understanding ISV Contracts & Licensing – Key considerations to avoid unexpected costs and risks
• Best Practices for Setting Up ISV Projects – Ensuring smooth integration and implementation
• Post-Project Relationship Strategies – Maintaining support, updates, and long-term success