Dynamics 365 2022 Release Wave 2: Highway to the Danger-Zune

In 2011, Ellipse Solutions predicted that the world would not see the end of Microsoft’s much maligned music device. Just over ten years later, we are excited to share one of the more exciting Dynamics 365 features coming with 2022 Release Wave 2. Microsoft Zune, the premier music playing device of our generation is BACK…

Read More

Dynamics 365 Commerce 2022 Release Wave 1 – Can We Talk?

chat widget dynamics 365 commerce

One of the most important aspects of the 21st century commerce experience is giving the consumer more ways to communicate with commerce companies right from the website. As part of this strategy, the retailer needs a good chat feature. If you are like me, a typical day at the desk finds you with 20 tabs…

Read More

Dynamics 365 Commerce: 2022 Release Wave 1

dynamics 365 commerce 2022 release wave 1

The Microsoft ecosystem continues to impress with its commitment to deliver a first-class commerce experience. With the impact of Covid on buying trends, commerce is accelerating its digital transformation. Recently, an industry expert was quoted as saying, “E-commerce sales have increased from a 1% growth year over year to 1% growth per month.” Microsoft is…

Read More

Dynamics 365 Marketing: All About the [Customer] Journey

Dynamics 365 Marketing customer journey

Today on the blog, we’re taking a quick dip into the exciting world of Dynamics 365 Marketing! Please, hold your thunderous applause until the end of the post, it’s not that long. In all seriousness there are some pretty neat things happening with the Marketing app that users should have on their radar. One such…

Read More

Dynamics 365 Customer Voice: More than Forms

Dynamics 365 customer voice

Ever wonder what your customers are thinking? What do they want from your business? Well, maybe it’s time to give them a voice. Dynamics 365 Customer Voice is a recent addition to the D365 line of business apps that helps businesses engage with their customers for meaningful feedback. Since rebranding Forms Pro to D365 Customer…

Read More

Dynamics 365 Project Operations: 2021 Release Wave 1

Dynamics 365 Project Operations resource scheduling

One of Microsoft’s newer endeavors, Dynamics 365 Project Operations, continues to cement its place in the diverse collection of Microsoft Business Applications. As was the case with its fellow Dynamics 365 biz apps, Project Operations is seeing healthy growth in functionality in a few areas this year, including the eventual upgrade for customers still on…

Read More

Dynamics 365 Customer Service & Field Service: 2021 Release Wave 1

Federated Knowledge Search dynamics 365 customer service

Earlier this week, we discussed new features coming to Dynamics 365 Commerce from 2021 Release Wave 1. In today’s blog post, we’re going to hit on some of the new features and functionality Users can expect to see in Dynamics 365 Customer Service and Dynamics 365 Field Service. So without further ado, let’s get down…

Read More

Dynamics 365 Commerce: 2021 Release Wave 1

dynamics 365 commerce b2b

It’s springtime in the Microsoft Business Applications world, so you know what that means… COOL NEW STUFF IN DYNAMICS 365!!! Perhaps no biz app was more “on the spot” over the last calendar year than D365 Commerce. As customer journeys and buying habits shifted even further into the digital realm for both B2C and B2B,…

Read More