Posts Tagged ‘Omnichannel for Customer Service’
State of Dynamics 365: Customer Service – January 2021
It’s still a relatively new year, so we’re taking this opportunity to catch everyone up on what’s new and what’s changed with some of your favorite Dynamics 365 solutions. First up, let’s talk about the most recent and upcoming functionality for Dynamics 365 Customer Service. A handful of features still in Public Preview from the…
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