Downloadable Dynamics 365 Resources
Browse downloadable checklists, white papers, guides, and other practical tools designed to support research, internal planning, and partner evaluation. These resources are built for teams that want quick access to useful takeaways they can save, share, and reference as they work through important Dynamics 365 decisions.
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- Dynamics 365/AX
- Dynamics 365/CRM
- Government & Public Sector
Building an RFP for Public Sector ERP Checklist
Avoiding the 5 Most Common ERP Procurement Traps
Public Sector ERP Implementation Team Checklist
How to Build an Effective Microsoft Dynamics Support Ecosystem
Action Guide: Managing the Transition to Capacity-Based Licensing and Unified Administration
The Ultimate Guide to Microsoft Partners
Microsoft Dynamics Partner Selection Checklist
Microsoft Dynamics Support Provider Checklist
5 Signs of Ineffective External Microsoft Dynamics Support
Microsoft Dynamics 365: Public Sector Case Study & Success Story
Featured Dynamics 365 Guides
Take a deeper dive into the topics shaping successful Dynamics 365 strategies. These featured guides are designed as in-depth educational pages that help you better understand your options, compare approaches, and think through more complex business and technology decisions.
Dynamics 365 Support Options Guide
Choosing the right Dynamics 365 support model can have a major impact on user experience, issue resolution, system stability, and long-term ROI. Some organizations rely heavily on internal teams. Others lean on Microsoft support. Many build a hybrid support ecosystem that also includes a trusted third-party partner. This guide breaks down the main Dynamics 365 support options available, explains where each model fits best, and highlights what to look for when evaluating support for your business.