Building an Effective Microsoft Dynamics Support Ecosystem
A well-structured support ecosystem is essential for the long-term success of your Microsoft Dynamics solution. In this live virtual session, we’ll dive into best practices for establishing a strong internal support team, optimizing your support framework, and empowering employees with self-service resources. Plus, we’ll explore Microsoft and third-party support options to ensure your organization has the right tools and expertise to keep operations running smoothly.
Key Takeaways:
- Best practices for building internal support teams and subject matter experts (SMEs)
- How to design an effective Microsoft Dynamics support infrastructure
- Understanding the full range of Microsoft support offerings
- Key considerations for supplemental third-party support solutions