When it comes to product-centric enterprises, there are plenty of options for a business to choose from when it comes to ERP solutions. While there is a healthy number of unique scenarios in which niche providers are the best fit for a given company, naturally there are some major comprehensive leaders in the overall market.
According to Gartner’s recent report and Magic Quadrant on Cloud ERP for Product-Centric Enterprises, only Oracle, Microsoft and Infor managed to make the grade for both completeness of vision and ability to execute. It isn’t really a surprise, considering both Dynamics 365 Finance & Dynamics 365 Supply Chain Management are formidable ERP solutions in their own right, and capable of handling global enterprises when brought together (Dynamics 365 Finance & Operations).
Gartner’s report cited consistent cloud/platform approach, integration capabilities, and increased adoption by product-centric enterprises as strengths by Microsoft.
Gartner’s main cautions:
- Market recognition – Perceived as a midsize and large enterprise player, but not global
- Inconsistent Partner network – Partners vary in quality in terms of support and some position D365 as a secondary option when they also offer other ERP solutions.
The cautions of the report are fair in our eyes, to a certain extent. While the perception of the product to some may not be on a global scale, it is easier and easier each year to show Dynamics 365 is succeeding on the big stage.
As for the inconsistency of the Partner network… Just as it takes time and due diligence to select your solution, you should also take time and due diligence in selecting your Partner. In terms of quality and support after go-live, we at Ellipse pride ourselves in being among the best. Over 50% of our clients started with another Partner, but have now been with us for years. Have questions about the report or Dynamics 365? Feel free to contact us!