Posts Tagged ‘Dynamics 365 Commerce’
Dynamics 365 Commerce 2022 Release Wave 1 – Can We Talk?
One of the most important aspects of the 21st century commerce experience is giving the consumer more ways to communicate with commerce companies right from the website. As part of this strategy, the retailer needs a good chat feature. If you are like me, a typical day at the desk finds you with 20 tabs…
Read MoreDynamics 365 Commerce: 2022 Release Wave 1
The Microsoft ecosystem continues to impress with its commitment to deliver a first-class commerce experience. With the impact of Covid on buying trends, commerce is accelerating its digital transformation. Recently, an industry expert was quoted as saying, “E-commerce sales have increased from a 1% growth year over year to 1% growth per month.” Microsoft is…
Read MoreDynamics 365 Commerce: 2021 Release Wave 1
It’s springtime in the Microsoft Business Applications world, so you know what that means… COOL NEW STUFF IN DYNAMICS 365!!! Perhaps no biz app was more “on the spot” over the last calendar year than D365 Commerce. As customer journeys and buying habits shifted even further into the digital realm for both B2C and B2B,…
Read MoreDynamics 365: What’s to Love? Part 3 – Commerce
Earlier this month we kicked off a blog series about what’s to love in Dynamics 365. So far we have covered Manufacturing and Public Sector. Today, we have the same phrases/sayings from before with the focus on Commerce/Retail! We are attached at the hip! Customers can engage like never before across all channels. Whether you…
Read MoreDynamics 365 – Retail Product Kits
It is fun to get a gift. It is more fun when that gift is a multi-dimensional package, with many gifts, like a piñata. Product kits, by nature, are in fact multi-dimensional, the good news is that you do not have to beat Dynamics 365 with a stick to get the gifts inside though. Product…
Read MoreDynamics 365 Commerce: B2B e-Commerce Arrives (In Preview Form)
The world of retail is one of constant technological innovation. The leaders of the industry are perpetually pushing the leading edge to provide a better buying experience to their customers. Now add to that equation a global pandemic. All of the sudden it isn’t just the “go-getters” embracing new ways of doing business, it’s everyone.…
Read MoreDynamics 365 Commerce Shines in Forrester Case Study
Much like other D365 solutions, Dynamics 365 Commerce has proven to be more than a simple re-packaging of Dynamics 365 for Retail. A recent case study was done by Forrester to review the Total Economic Impact (TEI) of Dynamics 365 Commerce. Liz Witherspoon, Principal Consultant with Forrester joined Francois van Splunder, Senior Product Marketing Manager…
Read MoreKeep Calm and Coupon in Dynamics 365
It is time to redeem ourselves in the eyes of our peers by learning how to setup and manage coupons in Dynamics 365 Commerce. What are Coupons? Really? Ok then, for those visiting from Mars, “Coupons” are a means in which a retailer can attract business by offering a discount on a product. In the…
Read MoreWho doesn’t like Discounts in the Dynamics 365 Retail Channel?
Bosses, that’s who! Despite the possible rebuke from CFO’s around the globe, we are risking wage garnishment to publish this article to help the user understand each of the many discount options available in Dynamics 365. There are Four types of retail discounts available for use: Discount (Simple), Mix and Match, Quantity, and Threshold. Before…
Read MoreDynamics 365 Commerce Is Here: What’s Next?
Microsoft’s official transition from Dynamics 365 for Retail to Dynamics 365 Commerce is here. So what does that mean exactly? When you think of industries that have seen incredible change and evolution in the last decade, Retail should spring to mind rather quickly. While online shopping has changed the game on a global scale, the…
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