With the evolution of Microsoft Dynamics CRM to Dynamics 365, multiple products have emerged that make up the new CRM solution. One of the main components of this is Dynamics 365 for Sales. We recently hosted a four-part webinar series with the D365 Customer Engagement User Group that dives into the capabilities of the Sales product and how your organization can leverage it.
In Part 1, we discussed relationship selling and how to align your sales process with a focus on delivering invaluable insights and developing deeper connections with your customers. The session provides an overview of D365 Sales and how utilizing it will enable your team to close more deals and increase revenue.
Topics covered and demoed included:
- Lead Scoring
- Outlook Integration
- Lead to Opportunity to Quote Management
- Sales AI
- Business Process Management
The full webinar recording can be viewed here: