Optimizing Facility Asset Warranty Management in Dynamics 365
Are you drowning in a filing cabinet stuffed with warranty policies, tucked away in an office no one remembers? What if you could store and manage all facility asset warranties digitally—directly within Dynamics 365? Well, today is your lucky day! Let’s explore how facility asset warranty Management in Dynamics 365 can help you streamline maintenance processes, reduce costs, and eliminate warranty-related headaches.
Setting Up Terms for Asset Warrant Management in Dynamics 365
Navigate to the Warranty screen: Asset management > Setup > Assets > Warranty. Create a new warranty for each type needed. Warranties can be created to cover full coverage or limited by percentage. Add multiple warranty lines for limitations over the warranty period as shown in the example below.
Next, update the asset with the vendor warranty
Navigate to the asset: Asset management > Common > Assets > All assets. Highlight the asset on which the vendor warranty is being updated and click the edit icon. Open the Vendor FastTab and select the appropriate warranty. Update the warranty start and end dates as needed.
By adding the vendor warranty to a facility asset, a notification will generate if a work order is created during the warranty period.
Real Life scenario:
Bill needed to use the company truck to pick up parts from a supplier across town. While driving down the road, he heard a loud pop! The truck started to act funny, and he pulled into a gas station. Bill called in to his boss to report the issue. Bill’s boss was able to call for a wrecker to get Bill and the truck back to the facility. Once Bill was able, he created a maintenance request on the truck.
Carrie, the maintenance clerk, is notified once the request is created. She attempts to create a work order to get the repair started and received the warning message of a vendor warranty.
Carrie stops and notifies the maintenance supervisor, who then calls the dealership to schedule the warranty work. This saved the company time and money, as the dealership provided a rental while the work was performed.
Thank you for reading! We hope you can use the information provided today on Warranty Policies for Facility Assets to ensure your business does not spend unnecessary funds on facility asset repairs.