The general availability of Dynamics 365 AI for Sales is a big deal for sales professionals, whether they have heard of it before now or not. The idea of an intelligent solution utilizing Dynamics 365 (CRM), Office 365 and LinkedIn has been floating around ever since Microsoft was rumored to be buying LinkedIn.
AI for Sales is the embodiment of this idea, and it delivers an array of tools aimed at enabling sales teams for success.
- Use advanced scoring models to determine which leads are likely to convert
- Get higher prospect response rates with introductions from colleagues who know them (viewable from Office 365 activities)
- Keep your finger on the pulse of your relationships using data from D365, LinkedIn and Office 365
- Provide the personal touch to customer engagement with embedded insights and suggested topics of conversation
- Remember to create records with automatic prompts and reminders based on notes entered by the sales team
Want to see it in action? Check out a quick demo: