Azure/Power Platform
Dynamics 365 Reality Check
Nowadays it’s hard to know what is real and what is not especially in the realm of “Mixed Reality”. Gamers have been using this technology for a while to enhance their gaming experience, however, recently Microsoft business applications have gotten into the game…pun intended. With the latest version of D365 Finance & Operations, D365 Sales…
Read Full PostSetting up PowerApps Canvas with Dynamics 365 Data
In a rapidly evolving world of how data is collected and processed, Microsoft has focused on a multitude of strategies to assist organizations to stay ahead of the curve. One such approach is the “Low code – No code” technology that empowers functionally oriented power users to build quality applications that can help rapidly adapt…
Read Full PostTaking Your Financial Planning to the Next Level
Business Performance Planning in Microsoft Dynamics 365 Finance Financial planning can be a chore, especially if it involves piles of Excel spreadsheets with endless v-lookups filling up a network drive somewhere. Every time you dig in, you think to yourself that you wish it didn’t have to be this way. Well, your wish may very…
Read Full PostCopilot for Dum… Smart People: Microsoft Copilot in Azure
Think Azure AI tools are only for hardcore cloud pros? Think again. Whether you’re a seasoned administrator or just starting your cloud journey, Microsoft Copilot for Azure is redefining how we manage cloud environments—making powerful AI-driven tools more accessible, intuitive, and impactful than ever. Join us for an engaging, real-world session that demystifies Copilot in…
Read Full PostA Data Odyssey – Navigating Data Extraction with Synapse Link
Unlock the future of data access and reporting in Microsoft Dynamics 365. This webinar dives into the latest innovations that are reshaping how organizations export, manage, and visualize their business data. Whether you’re looking to streamline processes, simplify reporting, or adopt modern tools like Power BI, this session is your guide to staying ahead. What…
Read Full PostDynamics 365 Connected Customer Service Example
In a world of “Internet of Things” (IoT), wouldn’t it be nice to be able to proactively service your customer’s needs almost without them knowing about it? As our world is more connected than ever now, IoT provides service organizations abilities to monitor and identify equipment issues before they become even larger and more unmanageable. …
Read Full PostThe DEV Blueprint: Best Practices for Dynamics 365 CE + Power Platform
Take your Power Platform solutions to the next level with advanced strategies and tools designed to streamline development, improve maintainability, and enhance performance. In this session, you’ll gain expert insights into optimizing solution architecture, automation, and custom component development. Key Learning Objectives:
Read Full PostThe “Power” of Dynamics 365 Power Virtual Agents (PVA)
We all have experienced being on the receiving end of Customer Service horror stories. If you are like myself, I would prefer to self-service and seek out answers to my own questions rather than sit “on-hold” waiting for a live customer service representative. If you have ever started a chat session with an agent on…
Read Full PostCopiloting Dynamics 365: Revolutionizing AP Automation
In the ever-evolving landscape of business technology, automation is no longer a luxury—it’s a necessity. Microsoft has introduced out-of-the-box Accounts Payable (AP) Automation within Dynamics 365, marking a significant leap forward in streamlining financial processes. This new feature aims to save businesses valuable time and reduce costs by minimizing manual entry and errors. Let’s dive…
Read Full PostDynamics 365 – Send a Customer Case with Azure SMS
One of the most common customer service practices is to notify the customer when they have submitted a new incident with the incident number and a message about the expected resolution time. Historically this was done with an email sent to the customer’s email address for their tracking purposes, but that was so 2010! It’s…
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