Posts Tagged ‘Field Service’

Finding and Keeping Talent in the Field

Companies with extensive field operations understand that, at the end of the day, their people in the field determine their customer experience. Recruiting and maintaining a skilled workforce differentiates these firms from their competitors. This is made all the more difficult by the fact that these front line personnel may rarely come into the “Main…

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Benefits for Workers in the Field

benefit accrual for Field Operations dynamics 365

The most important thing for companies engaged in field operations is finding and retaining good people. Your people are the customer facing part of your company, and keeping them productive relies on keeping them secure in their positions. The most common way that companies with major field operations retain good people is by providing the…

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Digital Transformation in the Field

Field Operations Worker Using Mobile Tablet

The economist Thomas Friedman made a very prescient observation in his column today: “…we’re going through a change in the “climate” of technology and work. We’re moving into a world where computers and algorithms can analyze (reveal previously hidden patterns); optimize (tell a plane which altitude to fly each mile to get the best fuel…

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Mobile Device Updates in the Field

Mobile Device Updates Field Operations Dynamics 365

Handling inventory in the field is one of the most important tasks for any field operations based company, so why do so many wait until the end of the day (or the end of the week) to update inventory status from the field?  They do it because they seem to be stuck on the old…

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Field Operations and “Expiring” Inventory

Field Operations and Expiring Inventory Dynamics 365

So many ERP and Field Operations solutions do not accommodate one of the more common methods of inventory delivery.  If you have products with expirations, like food, drugs or other products that must be used by a specific date, more traditional enterprise management software will simply not work for your business model.  Microsoft Dynamics 365…

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