Do you have real-time visibility into the profitability and progress of all of your field service projects?
Are all aspects of your field operations managed in one solution or in multiple, disconnected solutions?
Are you certain you can have the right people in the right place at the right time to serve your customers?
The growth of field service companies presents a unique opportunity for leveraging cloud-based solutions. The wide variety and size of clients and vendors along with razor thin margins, and a highly fragmented market have resulted in a new way to achieve economies of scale through technology.
Cloud technology solutions offer you a way to achieve real-time communication and profitability management with your field operations at a price point that is much lower than in the past. Can your company achieve the transformation?
The most profitable businesses are also the most efficient. When you spend too much time tracking billable hours, trying to find information to make strategic decisions, or accounting for every project detail, profitability suffers. With Microsoft Dynamics AX or Dynamics 365 for Operations, you'll have real-time visibility into your business operations to quickly track all aspects of your projects, like billable hours, profitability, price management, scheduling, and resource utilization. Your business can run more efficiently, so you will have more time to spend on what really matters - your clients.
With Microsoft Dynamics AX or Dynamics 365 for Operations and Ellipse Solutions, you gain:
- Seamless, low cost communications with field operations
- Real-time updates on key job cost and financial management data.
- Enhanced security, profitability, and risk mitigation.
- Key performance indicators for better informed decision making.
- Efficient compliance with industry standards and guidelines and federal, state and local regulatory standards.
- A world-class back office system, managed in the Microsoft Cloud that includes:
- Financial Management & Accounting
- Human Capital Management
- Business Intelligence & Reporting
- Supply Chain Management
- Inventory Management
- Procurement & Sourcing
- Project Management & Accounting
- Sales & Marketing
- Service Management
Field Operations firms understand that service contracts can have twists and turns based on things like service call frequency and counts, multiple pricing tiers, overlaid effective dates – and it can be made even more complex when customers enter into a multiplicity of service arrangements around separate products and projects. And guess what? Your vendors…
We’ve all seen it. It happens, despite any best intentions. You’ve gathered the smartest guys in the company, selected a new ERP system and went about putting it in. Then, during the implementation process, something goes terribly wrong. Budgets are broken and timelines are blown out of the water. Before operations in the field and…
One of the most unique challenges for firms in field operations is the management, logistics and billing arrangements for ongoing service customers. Failure to manage these arrangements in a predictable fashion can lead to huge customer service problems as well as the monthly billing scramble we have all experienced as part of our growth. Typical…