Field Operations

Purchase Order Lead Times in the Field

Purchase order lead times in field operations

What could be worse than one of your field workers arriving on a customer’s site without the parts they need to complete the task?  Especially if it’s a regularly scheduled, routine task.  With all of this talk about ‘just in time’ inventory as a way to improve cash flow, most don’t realize that without carefully…

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Digital Transformation in the Field

Field Operations Worker Using Mobile Tablet

The economist Thomas Friedman made a very prescient observation in his column today: “…we’re going through a change in the “climate” of technology and work. We’re moving into a world where computers and algorithms can analyze (reveal previously hidden patterns); optimize (tell a plane which altitude to fly each mile to get the best fuel…

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Why ‘Internet of Things’ is Important in the Field, Really

Internet of Things Field Operations

We hear it all the time, the ‘Internet of Things’ (IoT), and after a while our ears become dulled to the repetition. One acronym after another from the tech folks, when will it end? This time however, it applies. Especially to people who depend on a work force in the field to serve their customers…

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Product Problems in the Field? – Track it!

Field Operations Non-Conformance Reporting

Does your current ERP and/or Field Operations system let you track problems with inventory items? Or do you need to use outside systems to do the reporting? Double entry of these conditions creates errors and takes valuable time. Wouldn’t it be nice to have a system where you can track and report on non-conformance for:…

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Time Sheets – Keeping it Simple in the Field

Field Operations Time Sheets Dynamics 365

One of the biggest problems encountered with field employees time reporting comes when you have multiple legal entities and a single work force. What if your system could automatically do these things? Automatically detect intercompany transactions on employee time sheets Automate the intercompany entries in the appropriate ledgers Provide intercompany entries in real time Reconcile…

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Applying IoT (Internet of Things) to Field Operations

Field Operations IoT

The Microsoft cloud offers the opportunity to supply proactive device monitoring for your Field Teams and customers in a brand new way.  The lower price point is an advantage, easier to implement, less to invest and quicker to deploy. But the real advantage is having it work in context.  Within a full featured Field Service…

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Managing Per Diem Expenses for a Mobile Workforce

Per Diem Expenses Field Operations Dynamics 365

Most companies with employees involved in field operations understand the nature of per diem payments. Some are contractual, and some are a matter of company policy.  Does your system manage the rules around your per diem payments? Or does someone in a lonely cubicle have a spreadsheet that determines per diem payments? As field operations…

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Field Operations & Trade Agreements

Field Service Trade Agreements Dynamics 365

Field Operations firms understand that service contracts can have twists and turns based on things like service call frequency and counts, multiple pricing tiers, overlaid effective dates – and it can be made even more complex when customers enter into a multiplicity of service arrangements around separate products and projects. And guess what? Your vendors…

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